We reply to your audience with information and personality so they feel heard and valued by your brand.
We tag inbound messages into themes / sentiment so that we can report back on what your community is saying each month.
This also includes monitoring and responding (if applicable) in a crisis.
What We Offer
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Daily CM 'sweeps' (responding to customers)
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FAQ Matrix
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Sentiment and theme tagging
What else we
Studio
Our Graphic Design team produce Social Media assets with native publishing specs in mind.
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On the Ground Social
We run real-time event coverage ensuring your community is brought into the heart of the action.
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Social Collabs
We build relationships with Content Creators and Brands who have an audience relevant to you.
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